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RSA launches new digital FNOL platform for brokers

Insurer RSA is streamlining and simplifying the claims reporting process with a new first notification of loss (FNOL) platform. The platform, which has been tested by a selection of insurance brokers...

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Get registered and ready for the British Claims Awards 2020

The British Claims Awards will reflect the innovation integral to the prosperity of the insurance claims sector on Thursday when the 2020 ceremony is broadcast online. The broadcast will stream via...

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Live chat arrives on Allianz Claims Hub

A new live chat feature on the Allianz Claims Hub will allow insurance brokers to have an online conversation with an expert motor claims handler. The new functionality is the first in a series of...

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FOIL elects Jennette Newman as president

Clyde & Co partner Jennette Newman is the new president of the Forum of Insurance Lawyers (FOIL). Newman will lead the insurance lawyer and self-insured organisation body into a new era and...

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Insurance claims sector achievements on show at virtual awards ceremony

A host of companies and professionals were recognised as the insurance claims sector’s best and brightest at the virtual British Claims Awards 2020 last night. Markel UK, Sedgwick and Allianz UK were...

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CompareTheMarket to review CMA ruling

CompareTheMarket fundamentally disagrees with the Competition and Markets Authority’s (CMA) conclusion that the price comparison website breached competition law. A CompareTheMarket spokesperson told...

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ARAG appoints new CFO

Legal expenses and assistance provider ARAG has appointed Simon Barrett as its next chief financial officer, in preparation for the retirement of Bob Moreton next year. Barrett has worked in the...

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Allianz names Peter Carless as new chief engineer

Peter Carless is taking over as chief engineer at Allianz Engineering, Construction & Power, following the retirement of Martin Butler. Carless originally joined Allianz in 1999 as its principal...

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CII survey reveals insurer of last resort warning

More than half of insurance professionals have warned it is not economically sustainable for the government to continue to step in as an insurer of last resort during the pandemic, according to the...

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Get registered and ready for the Personal Injury Awards 2020

The Personal Injury Awards will reflect the talent, hard work and commitment integral to the prosperity of the personal injury sector this evening when the 2020 ceremony is broadcast online. The...

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Personal injury sector celebrates at virtual awards ceremony

A host of companies and professionals were recognised as the insurance claims sector’s best and brightest at the virtual Personal Injury Awards 2020 last night. Horwich Cohen Coghlan, Winns and Hugh...

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AX chief executive Lucy Woods to lead CHO as chair

The Credit Hire Organisation (CHO) has appointed Lucy Woods, chief executive of AX Group, as chair. Woods takes over the role from Kirsty McKno, who stepped down in November after completing her term....

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Consumer Intelligence: home premiums decreasing

Home insurance premiums continue to trend downwards as a result of the coronavirus pandemic, analysis from Consumer Intelligence shows. Premiums have dipped 0.9% since April, with a typical building...

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Tesco Underwriting teams up with Netcall to increase claims processing...

Tesco Underwriting and Netcall, a provider of low-code and customer engagement solutions, are working to enhance the insurer’s complex claims handling process. They used Netcall’s Liberty Create...

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GlobalData: Covid-19 causes SME motor cancellations

Small and medium-sized enterprises (SMEs) in the UK are largely cancelling motor insurance policies because of the Covid-19 pandemic, GlobalData has found. GlobalData’s 2020 UK SME Insurance Survey...

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CII issues transparency guide for insurance professionals

Recently issued guidance from the Chartered Insurance Institute (CII) aims to help insurance professionals close the gap between what customers expect insurance products to do and what they deliver....

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City of London can become global cyber insurance hub

The City of London must ensure the UK takes a lead in setting standards that underpin cyber insurance products and sharing data to help shape the global cyber market, according to a new report. The...

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Online ADR provider Autoresolutions joins handl Group

Autoresolutions, a provider of online alternative dispute resolution (ADR) for credit hire claims, has joined handl Group. The online ADR provider, acquired for undisclosed consideration, joins...

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Society of Claims Professionals praises how profession adapted to Covid-19

The entire insurance profession adapted to the challenges of Covid-19 by showing “an incredible amount of intuition and entrepreneurship”, according to Jeremy Trott, non-executive director of the...

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London FOIL appoints Ling Ong as president

Ling Ong, partner at Weightmans, has been appointed as the new president of London FOIL and will lead the organisation through the next year. London FOIL is an arm of the Forum of Insurance Lawyers,...

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