QBE on track to reach robotics milestone
QBE is on track to hit a 30,000-tasks-per-week milestone in the robotic processing capabilities of its claims operations. The insurer expects to have 45 ‘robots’ in place completing 30,000 tasks a week...
View ArticleWatch the 2020 ceremony and celebrate with the entire personal injury sector
The Personal Injury Awards 2020 will be broadcast via claimsmag.co.uk on 1 December at 7pm. The 2020 ceremony is your chance to celebrate the sector’s incredible work. Personal injury deserves to be...
View ArticleACSO: motor injury claims rise but still well below last year
Motor injury claims registered with the Compensation Recovery Unit (CRU) for July to September 2020 are up slightly on the previous quarter, but are still well below the numbers recorded for the same...
View ArticleAXA UK Retail Insurance welcomes new CEO
AXA has appointed Tara Foley as chief executive officer of UK retail insurance. Foley will take up the role on 2 November. She will also become a member of the AXA UK and Ireland management committee...
View ArticleMeet the finalists of the Personal Injury Awards 2020
Dozens of leading lights from the personal injury sector in the UK have been named as finalists of the Personal Injury Awards 2020. The finalists will have to wait until 1 December to find out whether...
View Articlehandl Group strengthens expert witness offer with Tessa Gough & Associates...
Speed Medical Examination Services and Corporé owner handl Group has acquired Tessa Gough & Associates, a specialist in expert witness reports, rehabilitation and care management services to the...
View ArticleEY: home insurance market could fall into unprofitability next year
The UK home insurance market will scrape a profit in 2020 before falling into unprofitable territory in 2021, according to analysis from EY. The professional services firm’s analysis of Solvency II...
View ArticleMinster Law launches INK claims portal
Minster Law has launched INK, a digital portal for personal injury claims serving 16,000 customers since going live in July. Shirley Woolham, chief executive officer of Yorkshire-based Minster Law,...
View ArticleCHO chair Kirsty McKno steps down after four years
Kirsty McKno is stepping down from her role as chair of the Credit Hire Organisation (CHO) after completing her four-year term of office at the trade association. A strategic board, comprising senior...
View ArticleDAC Beachcroft and Admiral secure fundamental dishonesty admission
DAC Beachcroft and insurer Admiral secured an admission of fundamental dishonesty after the first day of a hybrid trial. A 44-year-old window cleaner, who claimed an accident with a motorist had left...
View ArticleDavies Group renews and expands Verisk partnership
Davies Group is continuing to use Verisk’s Xactware solutions for property insurance after renewing and expanding their partnership for another three years. The three-year agreement to renew and...
View ArticleMeet the finalists of the British Claims Awards 2020
Discover the shortlisted finalists ahead of the British Claims Awards 2020 on 19 November. More than 50 companies were chosen as finalists, across 17 categories designed to comprehensively recognise...
View ArticleBIBA 2021 goes virtual
The British Insurance Brokers’ Association (BIBA) annual conference in 2021 is going virtual. BIBA 2020, scheduled to be held in May this year, was cancelled due to the Covid-19 pandemic. The 2021...
View ArticleRSA and RoSPA work to prevent deaths and injuries from accidents
Insurer RSA and the Royal Society for the Prevention of Accidents (RoSPA) are collaborating on a number of initiatives to highlight risks and to help reduce the number of people who are seriously...
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Do virtual assessments have a role as an alternative to face-to-face...
Virtual assessments do have a role in quantum cases but should be appropriate to the claimant’s clinical condition and need, while contextualised to the interests of the instructing solicitor and their...
View ArticleBlanc-led flooding review finds gaps in awareness
The independent review into flood insurance in Doncaster, led by Amanda Blanc, found gaps in people’s awareness of their options in areas at risk of flooding. Blanc, who is now chief executive officer...
View ArticlePremium Credit study finds insurance policy cutbacks as a result of Covid-19
Nearly one in five UK consumers have cancelled or cut back on insurance policies as the financial impact of the Covid-19 pandemic has turned up the pressure on spending on insurance, Premium Credit has...
View ArticleUrban Jungle reports soaring bike theft
Claims for bike theft have risen 125% in the past three months, according to the latest data from insurtech company Urban Jungle. The insurtech company, which provides insurance for renters and people...
View ArticleMCE Insurance appoints DAC Beachcroft to manage £40 million claims portfolio
MCE Insurance, a provider of motorcycle and scooter insurance, has appointed law firm DAC Beachcroft to manage its £40 million claims portfolio. As the insurer’s sole claims adviser, DAC Beachcroft...
View ArticleDLB brings Helix forensic vehicle insights to market to reveal critical event...
DLB Investigations has launched a new service that gets to the heart of vehicle DNA. Called Helix, the forensic level of investigation is a revealing new way to secure key data from modern vehicles to...
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