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Clyde & Co uses Section 57 to defeat exaggerated injury claim

Clyde & Co has won a significant victory in the courts using Section 57 of the Criminal Justice and Courts Act to have an exaggerated injury claim for almost £100,000 discontinued. The claimant was...

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Endeavour outsources claims processing

Lloyd’s broker and delegated authority specialist Endeavour Insurance Services has outsourced its claims processing to Advent Insurance Management. Six members of staff have moved to Advent, where they...

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Car insurance premiums fell 5.5% in past year, according to Consumer...

Car insurance premiums have gone into reverse, with drivers seeing price cuts of 5.5% in the past 12 months, according to Consumer Intelligence. Average bills have dropped to £712, with the price cuts...

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Car crash victim wins £3.3 million in compensation

A woman who suffered serious injuries as a result of a car crash that also took her boyfriend’s life has won £3.3 million in compensation. Zenith Insurance has reportedly agreed to pay £3.3 million to...

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TS Adjusting rebranded to become QuestGates third-party property damage division

Loss adjuster QuestGates is bringing together all of its third-party property damage services under the QuestGates name, including its 2015 acquisition, TS Adjusting. Effective 16 July, the TS team...

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LMA personal accident committee appoints Ranzetta and De Vido

Stephen Ranzetta and Paul De Vido have been elected to the Lloyd’s Market Association’s (LMA) personal accident committee. De Vido, a senior class underwriter in the accident and health team at XL...

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Claims teams need to evolve to survive tech impact, says PwC

Insurance claims teams must adapt if they are to do more than just survive the inevitable impact of technology, according to a new report from PwC. The report, launched to coincide with the Lloyd’s...

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CEGA to feature on BBC’s Claimed and Shamed

CEGA Special Investigations has begun filming for BBC One’s popular Claimed and Shamed series, as part of its ongoing commitment to reduce travel insurance fraud. The insurance fraud specialist’s head...

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Aviva adds dash cam to Drive app

Aviva has added dash cam functionality to its Drive app to make it easier for motorists to make a claim. Users of the Drive app can now use their smartphones as dash cams, regardless of whether they...

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Travel insurance claims are rocketing, says ABI

The number of travel insurance claims made in 2017 reached 510,000, costing £385 million and amounting to a claim every minute throughout the year, the Association of British Insurers (ABI) has found....

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FCA to highlight specialist travel insurance options

The Financial Conduct Authority (FCA) plans to create a service that will direct consumers with pre-existing medical conditions to specialist travel insurance providers. The FCA will work directly with...

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Premier Insurance Company joins the IFB

Premier Insurance Company Limited (PICL) is the latest insurer member to join the Insurance Fraud Bureau (IFB). The IFB’s membership base has been increasing rapidly in 2018, with Carpenters and Morris...

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Ex-DAS CEO Paul Asplin receives prison sentence for fraud

Former DAS Insurance CEO Paul Asplin has been sentenced to seven years in prison for fraud. David Kearns, a former claims director at DAS Insurance, and Asplin’s ex-wife, Sally Jones, also received...

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NHS Resolution ‘right’ to focus on mediation to address costs

NHS Resolution’s suggestion that it could increase its focus on mediation as a means to resolve expensive clinical negligence claims in the future “certainly makes sense” if the NHS’s legal bill is...

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Small claims whiplash reforms delayed until 2020

The government has delayed the introduction of some of its controversial whiplash reforms until April 2020. The delay was confirmed in the Ministry of Justice’s (MoJ) response to the Justice Select...

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Aviva reveals number of claims met and calls for greater transparency

Aviva has revealed that it paid 96% of all claims in 2017—and has called for more insurers to follow suit to challenge the belief that insurance does not pay. Nearly one million Aviva customer claims...

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CII elects claims expert Jonathan Clark as president

The Chartered Insurance Institute (CII) has elected claims expert Jonathan Clark as its new president. Clark is global head of claims for business solutions at SCOR. He takes over from Dame Inga Beale,...

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Claimant wins first-of-its-kind financial assessment case

A local authority has backed down on its refusal to carry out a financial assessment of a personal injury claimant who had been awarded damages. St Helens Council refused to conduct a financial...

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Whiplash reforms ‘require’ debate and coordination

Kennedys and First4Lawyers have welcomed the delay to the implementation of the small claims limit increases and an online platform for managing road traffic accident and personal injury claims, but...

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ARAG: The importance of expert knowledge

It has been the mission of ARAG, for more than 80 years, to provide equal access to justice for all citizens, regardless of their means, writes Lisa Abraham Like the solicitors at our partner firms,...

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