Minster Law pilot shows ADR is the way forward for resolving personal injury...
Alternative dispute resolution (ADR) in minor personal injury claims will eventually become the standard means of finalising cases where settlement cannot be reached directly with the insurer,...
View ArticleJon Dye to step down from Allianz role
Jon Dye is stepping down as chief executive officer of Allianz at the end of November. He will be succeeded by Colm Holmes. Dye joined Allianz in 2003 and became chief executive officer in 2013. During...
View ArticleThingCo identifies failure to disclose commercial uses
ThingCo, the telematics insurtech, has estimated that as much as 5% of new private/domestic motor insurance policies are currently being used for takeaway food and online shopping deliveries. The...
View ArticleSlater and Gordon launches micase Road Traffic Accident
Slater and Gordon has launched miplatform, a suite of legal services in a single fully-featured digital product that will initially focus on road traffic accidents. The first product to be available is...
View ArticleLexisNexis Risk Solutions study reveals home insurance challenges
The extent of the challenge that home insurance providers confront in pricing insurance accurately and reducing exposure to fraud has been revealed in a study from LexisNexis Risk Solutions of more...
View ArticleWhiplash reforms come into force
New rules on whiplash claims came into force on 31 May 2021. The reforms include a new user-friendly online portal for whiplash or road traffic accident (RTA) claims under £5,000. They also introduce a...
View ArticleAviva reveals increase in insurance fraud detection rates
Aviva uncovered more than 12,000 instances of claims fraud in 2020, worth more than £113 million. That’s more than 19,000 claims under investigation and amounts to 33 a day—more than one every hour....
View ArticleVCs back ‘team of scientists’ Urban Jungle for £8m
Urban Jungle, an insurtech company that uses data and machine learning to detect fraud and increase access to insurance, has received £8 million of investment from venture capitalists and private...
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Insurance claims appointments: ARAG, McLarens, Berkshire Hathaway Specialty...
ARAG appoints Heather Wilmot, McLarens strengthens third-party administration offering and Berkshire Hathaway Specialty Insurance recruits Nikki Nagra—read about all the latest appointments in the...
View ArticleDAC Beachcroft launches motor whiplash reforms microsite
Law firm DAC Beachcroft has launched a new online platform to support insurers’ claims teams in navigating their way through the new rules and procedures introduced as a result of the whiplash reforms...
View ArticleCPP Group UK to handle 24/7 key insurance claims for NPA Insurance
CPP Group UK, the managing general agent and insurance product and services provider, has partnered with NPA Insurance (NPAI) to run the claims and 24/7 emergency helpline service for its new key...
View ArticleABI and Flood Re urge continued upkeep of UK flood defences
A joint report published by the Association of British Insurers (ABI) and Flood Re ahead of the UK government’s consultation on its comprehensive spending review calls for flood defences to be kept in...
View ArticleNuvalaw launches claims resolution platform with Trust Arbitration
Nuvalaw, a legal technology company focused on insurance, and alternative dispute resolution (ADR) specialist Trust Arbitration have launched a solution for personal injury claims that are unable to be...
View ArticleCovéa Insurance and Vitality launch VitalityCar
Covéa Insurance and Vitality have launched a new direct-to-consumer car insurance proposition that incentivises and rewards good driving and enables UK motorists to better control their insurance...
View ArticleInsurance claims appointments: McLarens, First4InjuryClaims, QuestGates
McLarens has expanded its major loss practice, First4InjuryClaims appoints head of legal practice and QuestGates strengthens unit dedicated to handling public transport claims—read about all the latest...
View ArticleHandl Group launches full suite of services for insurers through new brand
Insurance claims services provider handl Group has launched a new full service proposition for insurers dealing with the impact of the government’s whiplash reforms. Known as handle Engage, the bundle...
View ArticleGuidewire research finds room for improvement in insurer-customer relationship
Guidewire Software has released Love, Hate or Indifference, its 2021 insurance attitudes study. Findings indicate that the relationship between UK customers and general insurers still has room for...
View ArticleFenchurch Law joins City law firms in commitment to levelling up on social...
A group of City law firms including Fenchurch Law, the firm working exclusively for policyholders and brokers on insurance coverage disputes, have published a pioneering action plan to boost social...
View ArticleHiscox settles with Covid claims group
Hiscox has reached a settlement with the Hiscox Action Group (HAG) following the Supreme Court’s ruling in January. HAG, which represents more than 400 business interruption policyholders, sought...
View ArticleFord teams up with By Miles to offer pay-by-mile car insurance
Ford is working with pay-by-mile car insurance provider By Miles to help its customers who are no longer making a daily commute or commuting less. Making use of connected vehicle data from their...
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