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MDU calls for national debate on protecting docs from Covid-19 claims

The Medical Defence Union (MDU) has called for a debate on whether doctors should be shielded from medical negligence claims following the coronavirus pandemic. Several US states, including New York,...

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Cover Genius on supporting customers during the crisis

Graeme Dean, head of insurance for Europe, the Middle East and Africa at insurance distribution platform Cover Genius, on supporting customers and partners during the coronavirus pandemic, and why the...

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Covid-19: ACSO and ABI strike agreement on examinations

Insurers, law firms and key suppliers agreed a statement of intent designed to maintain the personal injury claims process through the Covid-19 crisis, as the Association of British Insurers (ABI)...

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Aon plans pay cuts for 70% of staff

Aon has unveiled plans for 70% of its staff to take temporary pay cuts in response to the economic toll of the coronavirus pandemic. Chief executive officer Greg Case wrote in an open letter that...

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CII appoints first independent chair

Dr Helen Phillips has been appointed as the first independent chair of the board of the Chartered Insurance Institute (CII). Until now, the president of CII had also acted as chair of its board. By...

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AXA Insurance supports safe driving through Brightmile app

AXA Insurance is offering the Brightmile app to its fleet customers as a way of supporting safe driving during the Covid-19 pandemic. The motor insurer and the tech startup are partnering on a...

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Animal Friends partners with Aviva for pet insurance

Pet insurance specialist Animal Friends Insurance has announced a new partnership with Aviva, following a 12-month tender process. Animal Friends Insurance was selected by Aviva to provide and manage...

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FCA seeks court ruling over business interruption cover and Covid-19

The Financial Conduct Authority (FCA) plans to seek a court declaration to resolve contractual uncertainty in business interruption insurance cover. The announcement came as two groups representing...

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How will Covid-19 lockdown affect future claims handling?

Mark Pierce, operations director at Criterion, the high-net-worth claim specialist, explains why the insurance industry will return to physical visit claims assessments once the Covid-19 lockdown is...

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Fighting motor fraud with AI

Can an AI determine which potentially fraudulent motor insurance claims are worth contesting? Yes, says Clyde & Co’s Damian Rourke Imagine you’re a claims manager for a motor insurer who’s been...

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Bought By Many secures £78.4 million in growth equity investment

Bought By Many, the London-based pet insurance provider, has secured £78.4 million in growth equity investment from US firm FTV Capital and existing investors CommerzVentures, Munich Re Ventures and...

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Scottish Child Abuse Inquiry: paying the price of child migration

For decades, Scottish care organisations sent thousands of children in their care to other countries to begin new lives. The results of that initiative are now the focus of Scotland’s child abuse...

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Another whiplash delay

The pandemic is likely to fuel even more consolidation in the claimant legal market than the whiplash reforms were going to drive, says Qamar Anwar, managing director of First4Lawyers Nobody was...

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RSA receives 25,000 Covid-19 claims

RSA has received 25,000 Covid-19 claims since the outbreak began, but its exposure to the pandemic has been limited by reinsurance for its travel book and business interruption exclusions. Of the...

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Aviva launches reporting tool to combat Covid-19 scams

Aviva has launched an online scam reporting service in a bid to protect potential victims of fraudsters attempting to take advantage of worries and fears over the Covid-19 pandemic. The online...

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ABI backs temporary trade credit reinsurance plan

The Association of British Insurers (ABI) has backed the UK government’s plan to develop a temporary reinsurance scheme to help businesses recover from the impacts of the Covid-19 lockdown. In...

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Lloyd’s counts cost of Covid-19 claims

Lloyd’s of London expects to pay out between $3 billion and $4.3 billion (£2.46 billion and £3.52 billion) to cover claims arising from the Covid-19 pandemic. The cost of Covid-19 claims to the world’s...

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Covid-19: Dentist group instructs law firm to investigate claims rejections

The British Dental Association (BDA) has appointed a legal adviser to look into why insurers are not paying insurance claims of dentists for business interruption during the Covid-19 pandemic. Law firm...

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FCA seeks examples for Covid-19 claims test case

The Financial Conduct Authority (FCA) is inviting insurers and brokers aware of unresolved disputes over Covid-19 claims to participate in its test case, ahead of the expected High Court hearing in...

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Covid-19 fund aims to raise £100 million for charity

Members of the UK insurance and long-term savings industries, including Aviva, Lloyd’s and Zurich, have launched a new fund to support those hardest hit by the Covid-19 pandemic. The Covid-19 Support...

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