ACSO calls for investigation into progress of small claims portal
Matthew Maxwell Scott, executive director of the newly formed Association of Customer Support Organisations (ACSO), has urged MPs on the justice select committee to investigate the small claims portal....
View ArticleInsurercore and BIBA develop platform for brokers
The British Insurance Brokers’ Association (BIBA) has partnered with insurtech company Insurercore to create a new searchable platform for members. Brokers will be able to use the platform, which...
View ArticleSIR from Hiscox expands to cover business integrity risks
Hiscox has launched an enhanced version of its Security Incident Response (SIR) product, to provide additional protection for risks such as corruption and fraud. The new SIR policy also includes cover...
View ArticleBIBA 2019: Claims is a journey, not just a promise
What brokers and their insurer partners are doing to innovate within claims was a headline topic at the annual British Insurance Brokers’ Association (BIBA) conference in Manchester yesterday. A claims...
View ArticleAPIL names new leaders
The Association of Personal Injury Lawyers (APIL) has elected two sector experts to leadership roles and five to its executive committee board. Solicitor-advocate Gordon Dalyell has become APIL’s 22nd...
View ArticleVideo streaming comes to Lorega claims service
Lorega has launched a live video streaming service for policyholders. The new service will enable Lorega to provide faster claims mitigation advice and expert support at the point of notification. The...
View ArticleKennedys promotes several insurance lawyers
Law firm Kennedys has promoted Christopher Malla to head of its healthcare division, and elevated nine lawyers to its partnership in the UK. Malla, a partner, has become head of a healthcare division...
View ArticleExpress Solicitors gears up for legislation changes with senior promotions
As part of its strategy to deal with changes brought in by the whiplash reforms next year, Manchester-based personal injury law firm, Express Solicitors, has promoted partner Kimberley Kirkby to Head...
View ArticleNew dashcam app to revolutionise post-accident procedure
After-accident specialist, Auto Logistic Solutions (ALS), has launched a fully integrated dashcam app that not only protects drivers, but could also increase revenue and customer satisfaction and...
View ArticleBIBA and Pool Re launch new guide to terrorism insurance
The British Insurance Brokers’ Association (BIBA) and Pool Re have launched a new comprehensive guide on terrorism insurance aimed at improving brokers’ understanding of the risk class and increasing...
View ArticleARAG relaunches motor product ready for Civil Liability Act
Legal expenses and emergency assistance provider ARAG has relaunched its flagship motor policy to accommodate the changes being introduced next year through the Civil Liability Act. The latest version...
View ArticleBrokers and SMEs far apart on cyber risks, says Sedgwick
New research from Sedgwick has found a stark perception gap between small- and medium-sized entities (SMEs) and brokers when it comes to cyber risks. Sedgwick carried out two extensive surveys of UK...
View ArticleZurich UK paid 99% of claims in 2018
The total value of all claims paid to Zurich UK general insurance customers last year reached more than £1.6 billion. More than 99% of general insurance customer claims were paid, Zurich said recently,...
View ArticleInsurtech UK welcomes new members
Aviva, the Chartered Insurance Institute and Broker Direct have joined new trade group Insurtech UK. They join the 50+ strong membership of insurtech startups and other associate members and partners...
View ArticleABI: Motor theft claims soared in Q1 2019
Figures from the Association of British Insurers (ABI) show that the number of motor theft claims paid by insurers in Q1 2019 were at their highest for any quarter since 2012, with a payment made to a...
View ArticleValue of general insurance claims fraud falling, finds Aviva
Aviva detected £80 million worth of fraudulent general insurance claims last year. The value of suspected or proven fraudulent general insurance claims did fall by 11% (£10 million) in 2018. Cracking...
View ArticleIFED debriefs insurers on commercial property fraud
The City of London Police’s Insurance Fraud Enforcement Department (IFED) hosted the force’s first ever industry debrief event last month, focused on the unit’s biggest case of commercial property...
View ArticleCrawford & Company hires global relationship leaders
Crawford & Company has appointed Caroline Pritchard and Tenesha Frazier-Levett as global relationship leaders within its client development team. Pritchard and Frazier-Levett will be responsible...
View ArticleSAS and Octo Telematics team up for insurance IoT
Octo Telematics is integrating the analytics suite of SAS to help its insurer customers more effectively price risk, manage claims and engage policyholders. Insurers will be able to analyse their full...
View ArticleQuestGates strengthens international partnership
QuestGates managing director Chris Hall has been named as a non-executive director of vrs Adjusters. This appointment follows QuestGates being selected last October as the UK and Ireland representative...
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