Subsidence claims rise could curtail home insurance price cuts
Home insurance price cuts could be about to end as rising subsidence claims from last year’s hot summer send bills higher, according to Consumer Intelligence. New data from the insurance intelligence...
View ArticleCFC appoints new chief technology officer
Specialist insurance provider CFC has named former Hiscox executive Jonathan Fletcher as its new chief technology officer. Fletcher (pictured) was group chief technology officer at Hiscox. In his new...
View ArticleInchcape selects AX for accident aftercare service
Automotive retailer Inchcape has selected recently rebranded AX as the provider of its accident management and vehicle replacement service. Inchcape has more than 100 sites across the country,...
View ArticleClik here to view.
NHS Resolution data dive and mediation dominate discussion at Clinical...
NHS Resolution will continue to collect data and amass a level of granularity that will allow it to carry out a ‘deep dive’ of the information and discover the main causes of claims, attendees heard...
View ArticleSwitalskis recruits traumatic brain injury specialist
Switalskis Solicitors has appointed serious injury and traumatic brain injury claims specialist Ewan Bain in Doncaster. Bain has joined Switalskis from Irwin Mitchell where he started his career as a...
View ArticleAviva appoints new chief executive officer
Aviva has appointed Maurice Tulloch as its new chief executive officer. Chairman Sir Adrian Montague has been acting in an executive capacity pending the appointment of the new chief executive...
View ArticleBlock by blockchain: Karim Derrick gives a status update on the technology
Is blockchain dead? Not at all, says Karim Derrick, head of research and development at Kennedys In the space of a year, the seemingly relentless rise of cryptocurrencies has come to a grinding halt....
View ArticleZurich recognised for customer satisfaction
Zurich has been independently recognised as one of the best brands in the UK for customer satisfaction. The insurer rose from 188th to 12th in the latest UK Customer Satisfaction Index (UKCSI)—thanks,...
View ArticleBoxer’s £300 fine ‘lenient’, says Allianz fraud manager
Allianz fraud manager Nick Kelsall has described the £300 fine handed down to a convicted fraudster caught out in a YouTube video as “lenient”. The insurer was recently involved in a high-profile case...
View ArticleWeightmans forms cyber unit to assist businesses and insurers
Weightmans has built a team of cyber specialists to help businesses and their insurers build resilience in the face of ever-increasing threats. The new team, known as CyXcel, will provide...
View ArticleSedgwick acquires media and entertainment loss adjuster
Sedgwick has acquired Adams Media Loss Adjusting, an established provider specialising in media and entertainment services. Sedgwick Media and Entertainment, as it will now be known, specialises in...
View ArticleWoman ‘cuts off’ own hand to make fraudulent claim
A woman in Slovenia has been accused of sawing off her own hand to claim €400,000 (£340,000) in compensation from her insurer. Police in Slovenia have detained the 21-year-old woman and a relative....
View ArticleCarphone Warehouse fined almost £30 million for mis-selling
The Carphone Warehouse has been fined £29.1 million for mis-selling the Geek Squad mobile phone insurance and technical support product to customers. A Financial Conduct Authority (FCA) investigation...
View Article360Globalnet rolls out digital claims platform upgrades
Insurtech company 360Globalnet has launched a new version of its digital claims platform, 360Siteview. 360Siteview, a self-configurable platform for insurers and all other participants to a claim, has...
View ArticleDAC Beachcroft pilots new online platform in ‘live claims’ setting
DAC Beachcroft has partnered with legal technology company Ampbah to pilot a new cloud-based platform that streamlines how solicitors handling high-volume insurance claims instruct, communicate and...
View ArticleMcLarens opens real estate-focused office
Loss adjuster McLarens has opened a dedicated real estate office and recruited a number of senior specialists to support its plans in the sector. The office, located in Chelmsford, will serve as a hub...
View ArticleFOIL establishes new cyber and digital liabilities team
The Forum of Insurance Lawyers (FOIL) has launched a new team charged with understanding the opportunities and challenges brought about by digital technology. FOIL’s new cyber and digital liabilities...
View ArticleClocks starts on changes to personal injury discount rate
The lord chancellor and justice minister, David Gauke, will begin the long-awaited review of the personal injury discount rate later today. The London Stock Exchange confirmed the news this morning....
View ArticleFORCE is strong in Shift, investors find
Insurtech company Shift Technology has secured $60 million (£45.35 million) in funding to help transform its fraud detection platform into an end-to-end claims process solution. The investment round,...
View ArticleClik here to view.
The customer must always be in sight
Insurers and providers must evolve to meet customer expectations and market changes, says Slater and Gordon chief executive officer David Whitmore Amazon uses a patented process called ‘anticipatory...
View Article