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Hilary Meredith Solicitors brings first case to test MoD’s duty to protect...

Hilary Meredith Solicitors is bringing the first case to test the Ministry of Defence’s (MoD) duty to protect against Q fever. The firm is acting for former soldier Wayne Bass, who contracted Q fever...

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Markerstudy picks up Co-op underwriting business for £185 million

Co-op has sold its underwriting business to the Markerstudy insurance group for £185 million. As part of the deal, Co-op has entered into a 13-year distribution agreement with Markerstudy to...

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Man who made fraudulent claims in friends’ names sentenced

A man has been sentenced after he used the personal details of his friends to make a series of fraudulent claims for motor crashes that never really happened. Nathan O’Brien pleaded guilty to two...

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Online flight booking service opts for Setoo personalised insurance platform

Invia Flights Germany has selected the personalised insurance platform of UK insurtech company Setoo—which promises to do away with the claims process. Through the Setoo personalised insurance...

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Canadian investor takes minority stake in Davies Group

Canadian investor Alberta Investment Management (AIMCo) has acquired a minority stake in Davies Group. The new partnership diversifies and strengthens the group’s shareholder base as Davies seeks to...

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CII launches Society of Claims Professionals

The Chartered Insurance Institute (CII) has launched a dedicated professional body for the 20,000 people who work in the claims sector. Sue McCall, head of claims at Aspen Risk Management, has been...

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QuestGates appoints international development manager

QuestGates has appointed David Potts to the role of international development manager. Based in London, this new role has been created to manage QuestGates’s relationship with vrs Adjusters following...

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Keyless entry leaving hundreds of popular cars open to theft

Thousands of cars with keyless entry, including the Ford Fiesta, Volkswagen Golf, Nissan Qashqai and Ford Focus, can easily be stolen by thieves using cheap electronic equipment bought online,...

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QBE appoints new director of motor

QBE has appointed Jon Dye as director of motor for the UK. Dye will join QBE from Allianz UK, where he spent 14 years in commercial motor roles, most recently as the head of commercial motor. He will...

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Allianz automates Ministry of Justice Stage 3 claims with AI platform

Allianz Insurance has launched a new digital platform that uses artificial intelligence (AI) to enable its injury claims handlers to process Ministry of Justice Stage 3 claims at a single click of a...

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Keoghs calls for graduated driving licences to protect young motorists

Law firm Keoghs has called on the government to introduce a ‘graduated’ driving licence for young motorists to cut the number of young drivers dying on UK roads. Young drivers aged between 17 and 24...

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Harry, Bert and Lenny bots ease AXA workload

AXA is using three artificial intelligence bots to automate routine claims and admin work, the insurer has revealed. The bot helping the customer property claims team is called Harry, while his...

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Commercial & General signs up to Iotatech Claims

Commercial and General has selected insurtech company Iotatech’s claims management solution for all of its insurance products. The insurer will use Iotatech Claims for full claims handling across all...

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Price Slater Gawne opts for ARAG after-the-event insurance

Law firm Price Slater Gawne has selected ARAG to provide after-the-event insurance for its clinical negligence clients. The decision came after an extensive review of solutions available in the...

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First4Lawyers: FCA oversight bodes well for CMCs of all sizes

Qamar Anwar of First4Lawyers looks ahead to the FCA taking over the regulation of CMCs I have to start this article by paying tribute to Kevin Rousell, head of claims management regulation, who so...

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National Accident Helpline set to launch new law firm

The owner of National Accident Helpline is preparing to launch a law firm that focuses on personal injury. The new firm, National Accident Law, will launch in April. As as result, the overall group...

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Allianz saved £64.75 million in 2018 through counter fraud

Allianz is celebrating another record year for fraud success, reaching a total saving of £64.75 million in 2018. The total savings have increased by £2.75 million since 2017, with an increased...

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Cost of home contents insurance falls yet one in four are uninsured, finds ABI

The average weekly cost of home contents insurance currently stands at £2.40 per week, yet one in four UK households has no protection, according to the Association of British Insurers (ABI). The cost...

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Aon and Claim Central partner for claims insurtech

London-headquartered professional services firm Aon and insurtech company Claim Central have established a strategic alliance focused on digitising and streamlining claim management for property and...

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RSA and and Audatex develop digital system for pet claims

RSA Insurance Group and Audatex have developed the UK’s first online claims system for pet insurance. Using Audatex’s Pet Automated Workflow System, RSA is reducing the journey times of its customers...

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