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Legal Ombudsman has investigated 4,683 CMCs since 2015

The Legal Ombudsman has said that it has now investigated 4,683 claims management companies since it took over handling complaints about them two years ago. The Ombudsman opened its doors to complaints...

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Government releases consultation on fixed legal costs for clinical negligence...

Jeremy Hunt, the Health Secretary, has said that the Government intends to impose a new fixed cap on all clinical negligence cases that are worth up to £25,000. The Government has released a 12-week...

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Archers Law rolls out Eclipse’s Proclaim Practice Management Software...

Archers Law, an established Teesside based firm, has selected the Proclaim Practice Management Software solution in a 6-figure investment with Eclipse Legal Systems, the sole Law Society Endorsed legal...

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Fixed fee proposals for clinical negligence will have unintended consequences...

Action against Medical Accidents (AvMA) has warned that the Department of Health’s proposals to cap recoverable legal costs in clinical negligence cases could have serious unintended consequences for...

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Diffuse Mesothelioma Payment Scheme pays out more than £84 million to victims...

The Department for Work and Pensions has said that more than £84 million in compensation has been awarded to sufferers of mesothelioma, or the families of those who have died from the disease, under...

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Horwich Farrelly sees turnover grow by 21%

Horwich Farrelly achieved significant growth in its last financial year, with turnover rising by 21% from £28 million in 2014-15 to £34 million in 2015-16. The defendant firm says that several new...

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Tractable launches new AI motor claims handling technology in Europe

Artificial Intelligence (AI) is set to transform the way that insurance companies handle motor claims, according to a company that has launched a new AI claims system in Europe. Tractable, which is...

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Fixed recoverable costs extension would be a “grave risk” following Brexit,...

The Association of Costs Lawyers (ACL) has told Lord Justice Jackson that a radical extension of fixed recoverable costs (FRCs) would be a “grave risk” given the economic uncertainty created by Brexit....

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Hilary Meredith calls for full disclosure of MoD’s dealings with Phil Shiner...

Hilary Meredith has today called for full disclosure of the Ministry of Defence’s (MoD) financial dealings with disgraced lawyer Phil Shiner and failed firm Public Interest Lawyers in relation to...

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APIL accuses ABI of “sickening” blame game tactics as motor insurance...

Neil Sugarman, the President of the Association of Personal Injury Lawyers (APIL), has accused the Association of British Insurers (ABI) of using a “sickening tactic” to shift the blame for the...

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Steve Parry becomes new director of claims at Chubb

Steve Parry has been named as the new director of claims for Europe, Eurasia and Africa at Chubb. The former claims director for the UK and Ireland at the property and casualty insurer will have...

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Customer engagement during surge events

Matt Brady explains how a new approach to surge events can improve customer experience With over 20 years of experience in the claims industry, I can confidently say there is rarely a more stressful...

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Justice Committee questions thinking behind MoJ whiplash proposals

The Justice Select Committee has questioned the rationale behind the Ministry of Justice’s (MoJ) proposed whiplash claim reforms. In an inquiry this week involving James Dalton, director of general...

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Government set to unveil dual insurance cover for driverless vehicles

The Government is set to introduce dual insurance cover for driverless vehicle owners in order to avoid confusion over whether victims of a collision need to claim against automated cars or their...

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CMC regulation fees to remain unchanged for 2017–2018

The Ministry of Justice (MoJ) has said that CMC regulation fees will remain unchanged for the 2017–2018 regulatory year. Following a consultation – which was sent to all regulated CMCs and members of...

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MA Assist reveals main reason for property claims dissatisfaction

MA Assist has revealed the major reasons for client dissatisfaction with property claims. The property claims specialist has conducted detailed research into the 4% of its customers who said that they...

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Amanda Yip QC and David Knifton from Exchange Chambers secure £3.5 million...

Amanda Yip QC and David Knifton from Exchange Chambers have secured a settlement of £3.5 million for a woman who suffered a severe brain injury when she was struck by a car while crossing the road in...

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Asons hands over more than £100,000 to AXA for inflating legal costs in 65 PI...

It has emerged that Asons Solicitors has agreed to repay more than £100,000 to AXA after conceding that it has charged inflated legal costs in association with 65 personal injury cases that were...

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JPS Walker implements Eclipse’s Proclaim Practice Management system for niche...

New litigation firm, JPS Walker, is implementing the Proclaim Practice Management Software solution from Eclipse Legal Systems, the Law Society’s sole endorsed provider. Based in Manchester, the firm...

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Ministry of Defence acting like it is above the law over duty of care combat...

Solicitor Hilary Meredith has criticised proposals by the Ministry of Defence (MoD) to scrap the legal duty of care it owes to service personnel in the course of combat. Under the proposed scheme,...

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